iRobot Roomba - Privacy Policy

We operate as an independent authorized online partner and retailer of iRobot products. Our website features the complete range of official iRobot Roomba robot vacuums, including the Roomba j9+, Roomba Combo j7+, Roomba i3+ EVO, Roomba 694, Roomba s9+, and the latest Roomba Combo models. We are committed to selling only genuine iRobot Roomba products backed by the official iRobot manufacturer warranty.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information to provide you with authorized iRobot Roomba shopping experiences, process orders, register warranties directly with iRobot, and continuously improve our services.

Information You Provide Directly:

• Contact information (name, email address, phone number, shipping and billing address)
• iRobot Roomba purchase details (model selected, such as Roomba j9+ or Roomba Combo j7+)
• Warranty registration information (purchase date, serial number, proof of purchase)
• Smart home integration preferences (Alexa, Google Assistant, Siri, or app connectivity)
• Communication content when you contact us about iRobot Roomba products, self-emptying technology, mapping features, or customer support
• Survey responses or participation in iRobot Roomba promotions and giveaways

Information Collected Automatically:

• IP address, browser type, device information, and operating system
• Pages visited on our iRobot Roomba website, time spent on product comparison pages
• Referring source, clickstream data, and interaction with Roomba model selectors
• Cookies, web beacons, pixel tags, and device fingerprinting

Third-Party Information:
We may receive limited information about you from official iRobot partners, advertising platforms (Google, Meta), and analytics providers to better understand your iRobot Roomba shopping behavior and smart home needs.

2. How We Use Your Information

We use the collected information for the following legitimate purposes:

• Processing, fulfilling, and shipping your iRobot Roomba orders
• Registering your iRobot Roomba warranty directly with iRobot Corporation
• Providing customer support specific to iRobot Roomba products, including app setup, Wi-Fi connectivity, and troubleshooting
• Sending important iRobot Roomba product updates, software updates, recall notices, and warranty reminders
• Personalizing your experience with iRobot Roomba recommendations based on your home size, pet ownership, and flooring type
• Improving our website content, iRobot Roomba comparison tools, and overall user experience
• Conducting analytics and research to understand how customers interact with iRobot Roomba robotic vacuum information
• Detecting and preventing fraud on high-value iRobot Roomba purchases
• Complying with legal obligations and enforcing our terms

3. Sharing Your Information

We do not sell your personal information. We only share data in the following limited circumstances:

With Official iRobot Partners:

• We share necessary purchase and registration data with iRobot Corporation and its authorized fulfillment centers to activate your iRobot Roomba warranty and ensure authentic product delivery.

Service Providers:

• Payment processors (Stripe, PayPal, Affirm)
• Shipping carriers (FedEx, UPS, DHL)
• Email service providers for iRobot Roomba marketing and transactional emails
• Analytics companies (Google Analytics, Hotjar) to measure performance of iRobot Roomba product pages
• Smart home integration partners when you enable voice control features

Legal Requirements:
We may disclose information if required by law, subpoena, court order, or to protect our rights, property, or safety.

Aggregate Data:
We may share anonymized, aggregated data about iRobot Roomba purchasing trends for industry research.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies essential to the iRobot Roomba shopping experience. These include:

• Strictly Necessary Cookies: Enable cart functionality and secure checkout for iRobot Roomba purchases
• Performance Cookies: Help us understand which Roomba models (j9+, Combo j7+, i3+ EVO) are most popular
• Functional Cookies: Remember your preferences such as pet hair focus or multi-floor mapping
• Targeting Cookies: Allow us to show relevant iRobot Roomba advertising on other websites

You can manage your cookie preferences through our Cookie Settings banner or your browser settings. We honor Global Privacy Control (GPC) signals.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information, especially payment details and iRobot Roomba warranty registration data. All transactions are encrypted using SSL/TLS 256-bit encryption. While no system is completely impenetrable, we regularly review and update our security measures to protect your iRobot Roomba purchase information.

6. Your Rights and Choices

Marketing Communications: You may opt out of iRobot Roomba promotional emails at any time by clicking the unsubscribe link or contacting us.

Access, Correction, and Deletion: You may request access to, correction of, or deletion of your personal information. We will respond within applicable legal timeframes.

California Residents (CCPA/CPRA): You have the right to know, delete, opt-out of sale (we do not sell data), and non-discrimination.

European Union / GDPR & UK Residents: You have additional rights including access, rectification, erasure, restriction, portability, and objection.

To exercise any of these rights regarding your iRobot Roomba data, please contact us using the information below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take immediate steps to delete it.

8. International Data Transfers

Your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place when transferring data internationally, consistent with standards maintained by iRobot Corporation’s global operations.

9. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. iRobot Roomba warranty and purchase records are typically retained for the duration of the warranty period (usually 1–2 years).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our website after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, your iRobot Roomba order, or your rights, please contact us at:

Email: privacy@roboticvacuumcleaners.net
Phone: 1-800-ROBOT-VAC (1-800-762-6882)
Address: RoboticVacuumCleaners.net – Authorized iRobot Roomba Retail Partner

We are committed to working with you to resolve any privacy concerns regarding your iRobot Roomba shopping experience.